Frequently Asked Questions
I have compiled a list of frequently asked questions to help you find instant answers to your queries
Who and what is “Baliboo”?
Baliboo is the brand name for my little shop. It comes from “Alibali” and my nickname “Boo” put them together and we got “Baliboo”. With the support of my family I make handmade items like candles, wax melts, health care items and more. I also want to start selling my own plushies and charms.
How long will my item take too arrive from the time I order?
Royal Mail 24 / Postal Delivery – Items will be dispatched with in 48 hours of ordering (Unless this is item is personalised then allow longer depending on how much customazation). Orders are sent using Royal Mail 24hr.
Local Delivery / Collection (From Glenrothes) – Items you order should be ready within 24-48 hours, add your mobile for updates on your order to know when its ready. Items can be dropped off locally in the Glenrothes area or collected from our store in Glenrothes.
How can I get in touch?
You can use the Contact us page to reach us and get the help or assistance you need!
Can I request a custom order?
If you would like wax melts with custom scents please feel free to send a message with your query. You can head here to find the list of fragrences we can offer.
Get in touch
We will get back to you as quickly as possible!